ClientView is a Home Affairs approved MSIC issuing body. Pricing, process and turnaround are the same wherever you work.
www.msic.com.au has been providing MSICs for the Western Port region for over 20 years.
All inclusive from $479.09 ex GST. No separate verification, finance or postage charges.
Port of Hastings, on Western Port Bay southeast of Melbourne, handles petroleum products for the Long Island Point refinery precinct and is earmarked for future container and offshore wind infrastructure.
Anyone who needs unescorted access to a maritime security zone at Hastings must hold a valid MSIC, including terminal workers, marine pilots, tug crew and contractors servicing the Long Island Point and Crib Point precincts.
ClientView is an Australian Government authorised MSIC issuing body. Apply online in 10 to 15 minutes, verify your identity at a participating Australia Post outlet in Hastings or Melbourne, and we lodge every ready application with AusCheck each business day. Our measured median time from a complete application to AusCheck lodgement was 1 business day over the 12 months to June 2026. Start your application or read our measured processing times.
An MSIC is required by anyone who needs unescorted access to a maritime security zone at an Australian port, ship or offshore facility. If you work inside the fence line, you almost certainly need one.
Your MSIC is a national card. An MSIC issued by ClientView is valid at Port of Hastings and at every other security regulated port and offshore facility in Australia.
Port of Hastings Corporation manages separate port access and induction arrangements on top of your MSIC. Confirm current requirements with the terminal operator or your employer before your first visit.
Port of Hastings Corporation confirms the port is security-regulated with an approved Maritime Security Plan and Maritime Security Zones at Long Island Point and Crib Point. Read Port of Hastings' security page.
Local requirements confirmed against the operator's own published guidance: Port of Hastings Corporation
Four steps. We lodge to AusCheck every business day, so nothing sits in a queue at our end.
Fill out the secure online form. It takes most applicants under an hour once documents are to hand.
Visit any of 370+ Australia Post outlets, or use your authorised workplace verifier if your employer has one.
Once you are verified we submit your application to the Department of Home Affairs for the mandatory AusCheck background check.
After approval your MSIC is printed and dispatched by registered post to the address you nominate.
ClientView applications, cleared within three weeks
98.7%
Measured by ClientView across 3,832 applications, January 2025 to June 2026.
AusCheck national guidance, processed within three weeks
75%
AusCheck's own published national figure, not independently audited by ClientView. Some applications take three to eight weeks.
How long it takes
Apply at least six weeks before you need the card, so there is buffer even if your application falls outside the typical range.
One all inclusive price covering the government background check fee, identity and document verification, secure lodgement and postage. No separate verification, finance or postage charges. Prices as at 18 August 2026.
Get cleared before you get hired.
Job Ready lets you start your AusCheck background check before you have a job.Companies with a trained in-house verifier pay less
If your staff verify identity through your own trained in-house verifier rather than at Australia Post, the rate is $451.82 ex GST for a 2 year card and $765.45 ex GST for a 4 year card, a saving of $27.27 and $9.10 respectively.
Feature
Standard
Silver
Gold
Price
2 year from $479.09 ex GST, 4 year from $774.56 ex GST
Standard + $60
Standard + $105
Typical time saved
None
1.5 to 3 hours
4 to 6 hours
Best for
Applicants who want to handle everything independently
Applicants who want expert guidance and want to prevent delays
Time poor applicants, or anyone who finds online forms difficult
Operational need letter
You complete it
Guidance provided
We contact your employer to get the letter signed
Starting your online application
You complete it
We complete it for you over the phone
We complete it for you over the phone
10 year address history
You complete it
We complete it from what you provide and help you locate your full history
We complete it from what you provide and help you locate your full history
In person identity verification
You complete it
Advice on which documents are required and which verification centre is closest to you
As Silver, plus weekend and on site options where practical
Support
Online support
Priority online support and standard phone support
Dedicated account manager and same day responses
Applications lodged to AusCheck every business day. Transparent pricing, Australian owned, and a local team on the phone when you need one.
Start your applicationAustralian owned and operated, with more than 20 years issuing MSICs. When you call, you speak to our local team.
2 year from $479.09 ex GST, 4 year from $774.56 ex GST, government fee included. No hidden verification, finance or postage charges.
Approved by the Department of Home Affairs, with more than two decades issuing tens of thousands of MSICs across Australia.
Your data is held on Australian servers and protected by independently audited cyber compliance controls, reviewed annually.
More than 500 companies and 20 years with the same team. No offshore call centres, and you are treated as a person, not a ticket.
We're honoured by the feedback and it fuels our commitment to the service that has kept 500+ Australian companies with us for 20+ years.
A Maritime Security Identification Card shows that you have met the background checking requirements for unescorted access to a maritime security zone at an Australian port, ship or offshore facility. It is issued under the Maritime Transport and Offshore Facilities Security Act 2003 and its regulations.
Yes. Port of Hastings Corporation confirms the port operates under an approved Maritime Security Plan with Maritime Security Zones at Long Island Point and Crib Point. The Corporation manages its own separate port access and induction arrangements on top of your MSIC. [Source: Port of Hastings Corporation]
$479.09 ex GST for a 2 year card, and $774.56 ex GST for a 4 year card. That covers the government background check fee, identity and document verification, lodgement and postage. Companies whose staff verify through a trained in-house verifier pay $451.82 and $765.45 ex GST respectively.
Across 3,832 applications lodged between January 2025 and June 2026, 98.7% cleared within three weeks once lodged with AusCheck. AusCheck's own national guidance is 75% within three weeks. Apply at least six weeks before you need the card.
Proof of identity documents, evidence of your right to work in Australia, a 10 year address history, and an operational need confirming why you require unescorted access. We tell you exactly what to bring before you go to verify.
A written confirmation, usually from your employer, that your job genuinely requires unescorted access to a maritime security zone. Without it an application cannot proceed. On our Silver and Gold levels we help you get it sorted.
No. Any criminal history declaration required for an MSIC is made to AusCheck, not to ClientView. As your issuing body, ClientView does not collect or assess criminal history. AusCheck advises us of the outcome only.
At any participating Australia Post outlet, or through your employer's authorised workplace verifier if there is one on site. There are more than 370 participating outlets nationally. Tell us your postcode and we will point you to the closest, or search the our Australia Post verifier locator guide yourself.
Renew before the expiry date to keep continuous access, since an expired card means no unescorted access from day one. If your card is lost, stolen or damaged, apply for a replacement straight away.
ClientView issues your MSIC the same way at every Australian port: same price, same process, same team. If your work takes you further along the coast, these ports are worth knowing.
The guides most applicants read first, covering cost, timing and what to bring.
Lodged to AusCheck every business day. One all inclusive price. A local team on the end of the phone.
Start your application