About us

Issuing MSICs across Australia since 2005.

ClientView Pty Ltd is an Australian-owned and operated business, approved by the Department of Home Affairs as an Issuing Body for the Maritime Security Identification Card (MSIC) Program.

Container ship being loaded at an Australian port at sunset, representing maritime operations and supply-chain security

An Australian Government Authorised MSIC Issuing Body

As an authorised MSIC Issuing Body under the Maritime Transport and Offshore Facilities Security Regulations 2003, ClientView simplifies the process of obtaining MSICs, ensuring compliance, efficiency, and peace of mind for individuals and corporations.

Check that we are authorised

ClientView is an MSIC issuing body authorised under Division 6.1A of the Maritime Transport and Offshore Facilities Security Regulations 2003. That authorisation is granted by the Secretary of the Department of Home Affairs, it binds us to an MSIC plan the Secretary approves, and the Secretary can direct us to change that plan or revoke the authorisation altogether. Every application we lodge runs through the Australian Government's AusCheck facility, which is the same background check whichever issuing body you apply through.

You do not have to take our word for it. AusCheck publishes the list of MSIC issuing bodies, and you can read it yourself: the AusCheck issuing bodies list.

Why Leading Organisations Choose ClientView

ClientView has issued MSICs since 2005 and combines experienced staff with a secure, Australian-hosted platform to deliver MSIC solutions across Australia. From individuals to large employers, our clients trust us for compliance without complexity.

20+
Years Experience

Deep expertise you can count on

Our long-standing team ensures every application is handled with care, speed, and precision. No learning curves, no missteps.

4 business days
Median Lodgement Time

Measured, not marketed

ClientView's median time from a complete, paid and identity-verified application to AusCheck lodgement is 4 business days, measured across the 4,543 applications lodged January 2025 to June 2026. AusCheck's own background-check timing varies by applicant and is outside any provider's control.

5,000+
Companies Serviced

Trusted by Australia’s Leading Employers

From port operators to aviation contractors, our Corporate Portal supports large teams with scalable, secure and compliant MSIC management. Company count as at 31 August 2026, ClientView records: distinct company names on file with at least one MSIC card printed.

Simplifying MSIC compliance, every step of the way

At ClientView, we simplify the security clearance process for individuals and companies in Australia's maritime and offshore sectors. Our intuitive and user-friendly platform provides comprehensive, efficient solutions tailored to your needs.

Apply online

Seamlessly submit new MSIC applications online without a hassle.

Renew or replace cards

Easily renew or promptly replace lost, stolen, or expired MSICs through our online system.

Real-time application tracking

Monitor your application status in real-time and receive automated updates to keep you informed.

Personalised Support

Enjoy direct, personalised assistance from our dedicated, Australia-based support team.

Start Your MSIC Application Today

Unlock secure access to maritime areas with a quick and easy MSIC application process.

Aerial view of a large container ship traveling through turquoise water near a port, carrying stacked colorful shipping containers
The facts

ClientView, the facts

Every figure below is stated with its scope and source so it can be checked.

324+

ClientView's identity verification network: at least 324 Australia Post outlets that offer the MSIC identity check nationally (Australia Post outlet locator, 27 August 2026), plus trained workplace verifiers for corporate accounts.

20+ years

ClientView Pty Ltd has been an authorised MSIC issuing body, approved by the Department of Home Affairs, since 2005.

93.2%

Share of applications ClientView lodged that AusCheck cleared within 3 weeks, measured across all 4,544 applications ClientView lodged January 2025 to June 2026. Measured 1 September 2026.

$479.09

ClientView's advertised all-inclusive 2-year MSIC price is $479.09 ex GST, Individual rate with Australia Post verification. 4-year: $774.55 ex GST. As at 22 August 2026.

The measured processing dataset and the advertised pricing above are ClientView's own and belong to ClientView Pty Ltd (ABN 92 113 680 854), operator of msic.com.au. The outlet count is taken from the Australia Post outlet locator on 27 August 2026 and is not ClientView's own figure.