Hay Point, just south of Mackay, is one of the world's largest metallurgical coal export hubs, home to the Hay Point Coal Terminal and the Dalrymple Bay Coal Terminal. Together they export coal from more than 30 Bowen Basin mines to steel mills across Asia.
Anyone who needs unescorted access to a maritime security zone at Hay Point must hold a valid MSIC, including stevedores, marine pilots, tug and mooring crews, rail and terminal maintenance workers, and contractors servicing the coal terminals.
ClientView is an Australian Government authorised MSIC issuing body. Apply online in 10 to 15 minutes, verify your identity at a participating Australia Post outlet in Mackay, and we lodge every ready application with AusCheck each business day. Our measured median time from a complete application to AusCheck lodgement was 1 business day over the 12 months to June 2026. Start your application or read our measured processing times.
Your MSIC is a national card. An MSIC issued by ClientView is valid at Hay Point and at every other security regulated port and offshore facility in Australia.
Hay Point Coal Terminal and Dalrymple Bay Coal Terminal are separately operated facilities with their own site inductions. Confirm current requirements with the relevant terminal operator or your employer before your first shift.